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Chola Mandalam Customer Service

CHOLAMANDALAM MS GENERAL INSURANCE COMPANY LIMITED

Registered Office: 2nd Floor, “DARE House”, 2, N.S.C. Bose Road, Chennai – 600 001.

Call US: 1800 208 5544, T: +91 (0) 44 4044 5400

Email: customercare@cholams.murugappa.com;

IRDA Regn. No.123

2000+ Daily flights
80+ Domestic Destinations
30+ International Destinations
500 Mn+ happy passengers
300+ Fleet tall
Help Center
TOP CATEGORIES

Visit the View/Change bookings option on the homepage of our website which has a list of features that allow you to retrieve and re-print your itinera...Read more

Currently, the tickets are non-transferable, hence, name changes on a confirmed reservation are not permissible. You will need to cancel your ticket a...Read more

• On domestic flights you can cancel/ refund till 3 hours prior to flight departure • On international flights you can cancel/ refund till 4 hours pri...Read more

Refund for cancelled tickets will be processed after the deduction of appropriate cancellation fees, which may take up to 7 working days...Read more

Once Plan B is availed, any further changes or cancellations would be on chargeable basis as per Indigo T&C...Read more

Unutilised tickets and No Shows will only have their applicable airport taxes refunded...Read more

Yes it can. Please click here to request for a Travel Certificate...Read more

Please click here to request and pay for a Travel Certificate. Alternatively, you may contact our call center for further assistance...Read more

Travel certificate is a proof of travel provided at a charge of INR 300 per person per sector inclusive of GST...Read more

TOP QUESTIONS

Avoid long queues at the airport and travel hassle-free with Web Check-in. Passengers flying domestic sectors can Web Check-in at any time up to 48 ho...Read more

Customers carrying more than the allowed baggage limit will be charged the following excess baggage fees at the time of check-in:...Read more

Visit the View/Change bookings option on the homepage of our website which has a list of features that allow you to retrieve and re-print your itinera...Read more

Kiosk Check-in is a convenient way for passengers to check-in using IndiGo kiosks located at the airport. Passengers can select their preferred seat a...Read more

Currently, the tickets are non-transferable, hence, name changes on a confirmed reservation are not permissible. You will need to cancel your ticket a...Read more

• On domestic flights you can cancel/ refund till 3 hours prior to flight departure • On international flights you can cancel/ refund till 4 hours pri...Read more

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