Customer Testimonials

Saurabh Tiwari

Dear BDQ Cargo Team,
Greetings from Trivia International Cargo Services!
On behalf of the entire team of Trivia International Cargo Services, I would like to express our sincere admiration for the amazing efforts put by your team at the workplace. We appreciate everything that you have done over the past several weeks.
Excellent delighted service provided by your employees and Mr. Jignesh Simariwala for the professionalism shown has motivated the entire team immensely.
Thank you once again for all your contributions.

Mazumder, Indrayudh

On behalf of the entire ATS CCU Airhaul team I would like to take this opportunity to thank the 6E CCU team, especially Mr. Anjan De, Mr.Dipanjan Bhowmick and Mr. Avik Mukherjee for their pro-active approach and whole hearted support in connection of 2 bags containing premium shipments for MAA onboard 6E757 dtd. 27/12/2020.
Even in numerous instances in past the duo of Mr. Anjan De and Mr. Avik Mukherjee has extended their support in quick retrieval of delayed shipments which enabled us to rescue the same and fulfilling customer promise. Looking forward to the same in coming days too.

Vinoddh Singgh

Dear indigo team,
I am appreciate  your staff j.chaitanya varma from visakapatnam station as he gave me good service  while booking cargo. Thanks for best service.

Vaishali Kulkarni

Dear Indigo Team ,

This mail is a gratitude mail.
On December 6, I had to parcel an important bag of winter clothes and trekking shoes to my nephew at Delhi. He had forgotten the bag ,by mistake at the airport ,when he flew out of Vizag that morning and needed it urgently for his forward journey to the Himalayas.
Mr. Satyanarayana Bitta, the staff at the cargo office of Indigo at Visakhapatnam ,was extremely helpful to book the bag on the first flight to Delhi the next day morning. He personally made sure that the bag was on the flight and called me to confirm it.
This mail is to appreciate his honest,sincere and commitment towards his work and to thank him for going put of the way to make sure that the bag reached Delhi on time for my nephew to collect it for his forward journey.
Had this bag not reached on time,it would have been difficult for him to join his trek group.
The bag was not locked but all the contents remained safe in the bag.
I wish to congratulate the Team Indigo for training their staff for such wonderful service to their customers.
I thank Mr. Satyanarayana Bitta for his kind gesture and helping me out ,in time.
Thank you.
Keep up the good work. 

Sherly Shah

This is to appreciate Adnan mullaji’s commendable work in indigo precious cargo to send a parcel from mumbai to Ahmedabad.

Abir Banerjee

Dear Mr. Sen/Mr. Arup/Mr. Rajib,
Kindly note that with the support you have extended, we have managed to uplift  45tons(KE,CI,ET) for CCU/DEL sector for November,20
Our sincere thanks to you for this tremendous support extended to us without which it was not possible for us to reach into 45tons.
Thank you once again.

Abhishek Mudgal
Congratulations @IndiGo6E for concluding 50k flights since the lockdown strictures were eased. Leading the way in the skies and on the ground but from a distance. #LeanCleanFlyingMachine
Angrej singh

Thank you so much @IndiGo6E staff Shekar, Navjeet & lovely leading lady Aparna Sharma with rest crew for assisting my mom who was very nervous to fly during this pandemic on flight 6E5925 on 10/09/20 . but the crew and the staff offered the best of the services #Kudos

Harsaran Singh ਹਰਸ਼ਰਨ ਸਿੰਘ

Hi @IndiGo6E your staff at Chennai Airport both Mahesh & Sweatha are absolutely fantastic! I wish all airline staff would be so full of zest & cheerful in such difficult times

Journalist Anurag K Sason

The sky looks even more beautiful when you watch it from above through @IndiGo6E flight ✈️ #Journalist #AnuragSason #NaturePhotography #PicOfTheDay

Gourav Kumar

@IndiGo6E My sister was travelling from Ahmedabad to hyderabad. Was tensed but @IndiGo6E took proper care and safety measure. Thanks to the team. You make our life easy.

Azim Mallik

Thank you @IndiGo6E for safe amd clean flight 😁

Anurag Naidu

Ready to board the beautiful @IndiGo6E off to #nammabengaluru 🛫 Nothing short of #covidwarriors 😉 #NewNormal

Rohit Jangid

Team indigo, i would like to thank you for your awesome service and cooperation. My wife was travelling alone today from Nagpur to Delhi with my baby of 1 month, and i must say the airport staff was very helpful friendly and helped her at all stages in this pandemic situation.

Durgesh Bhardwaj

Thanks #indigo #flight for providing the safe journey to Passengers.


Thank you @IndiGo6E and @BLRAirport Special thanks to #sandhya ji at the @BLRAirport lounge for your help and support.


@IndiGo6E Thanks Indigo for starting direct flight from Ahmadabad to Bhubaneswar. Thank you


@IndiGo6E just want to thank you for your extremely user friendly website, I could change my travel date within minutes without any hassle. Keep up the good work (cheers!)

harshith sundaram

Completed one of my long term wish ..going native by flights for both ways ..thank u @IndiGo6E made this possible !! Now I love flying 😍😍😍

anoop negi

Thanks @IndiGo6E for making the repatriation from Doha to Delhi a smooth affair. Everyone was helpful and I reached home much earlier than I would have reached in normal days. Thanks to your ground handling and patient cabin crew team.




Thank you so much @IndiGo6E for making a wonderful first flight experience... The cabin crew @IndiGo6E and supporting staff @IndiGo6E well guided us from Chennai to Trichy...

Dhaval Patel

#indigo #moca_goi #dgca delighted and satisfied customer experience on domestic travel No wonder #indigo is my first priority always

Nil Satam

Thank you @IndiGo6E because of you guys I was able to give my final year medical exam in mangalore and today I am going back to home and joining the workforce because of you #LeanCleanFlyingmachine


Hello @IndiGo6E I want to share my feelings and gratitude towards your staff Shristika Singh at Varanasi my father and wife where traveling to Mumbai they where having problem while getting all the procedures done but she had helped them so nicely and professionally appreciated.

Shishir K Nayak

Had a wonderful & safe fly as always even amid #COVID19India with #LeanCleanFlyingMachine #LetsIndiGo #indigo6E @IndiGo6E & I love the caption #LeanCleanFlyingMachine


Hi Team @IndiGo6E - My mom traveled from Pune to Indore today. Upon reaching she couldn't stop praising the ground & in-flight staff. She sends her regards to you all. As a senior citizen on wheelchair, her journey was extremely comfortable & hassle free. Thank you.

Rajendra Singh

@IndiGo6E you are amazing no wonder why you people prefer your airlines 1) we safely reached to our home 2) your customer support services are excellent Keep it up..

Chinu 🇮🇳

@IndiGo6E 568 BLR to AMD Had a wonderfly flight , all crew member including onboard & ground staff was very helpful . Hope to see you soon 😊


@IndiGo6E Trvld by your flight TIR-HYD Yestday! My frist flight with family Leg space on ATR is actually great! seats maintained clean..!! Staff were nice and cool..!! Cabin crew annocuments are nice. And finally captain landing annocument was Wonderful Over all ❤ flight. TQ


@IndiGo6E it ws1st time of travling by flight frm @aaiblgairport to @KochiAirport (17Aug2020). Somewher i was in doubt. But believe me @IndiGo6E service persons helps me lot. Whnvr i asked 4 help they done their job vry respectfuly and carefully also. #Thnks_indigo_team

harsh kumar tiwari

A word of appreciation to Indigo.Amazing hospitality given by your staff Santosh at check-in counter of Prayagraj airport as I reached late to the airport he handle everything smoothly and because of him only I boarded the flight Thank you Santosh  Flt-6E2038 #indigo6e

Piyush Agrawal

@IndiGo6E felt so safe while traveling 🙌🏻❤️ Thank you for that feeling 🤗

Piyush Agrawal @IndiGo6E This was a safe flight ❤️❤️ Totally loved it 🤗❤️


@IndiGo6E you never disappoint. Thank you for being so smooth during my trip from Kolkata to Delhi on 3rd Sep. You are #6E


@IndiGo6E flying TRZ-DEL via BLR,06 Sep.Appreciate the professionalism of the Indigo ground crew at @aaiTRZairport They are doing a amazing job in seamless checkin and ensuring safety of pax.keep it up & wish you all safety.will fly again with @IndiGo6E


@IndiGo6E outstanding service shaik moulana helped at counters for checkin hyd thank you indigo #6E7166


@IndiGo6E . Had the experience of travelling by Indigo 6e 5334 to Mumbai. Awesome experience and Indigo proved why it is the market leader. Great flying experience with the best cabin crew #flysafeindigo

Ummar Wani

My journey from VNS to SXR turned delightful as Srishtika and her Team from @IndiGo6E Varanasi helped with my check in and boarding in a very generous and humble way. @IndiGo6E has one of the best service staffs from our nation. Will surely be choosing Blue Bird again!😇

ShreeNath Prem

@IndiGo6E This happend in Flight No 7244.A mother of 2 had forgotten to collect her personal articles from the Security checkpoint. After boarding, the attendant, Ms NUNGKUM, ensured she receives it before the departure. She went an extra mile by taking care of one of the childrn

Yogesh Goutam

@IndiGo6E eil1tm Kazam Unnisa, Mr Sami: Really had a wonderful experience. She helped and checkin went smoothly.

Vikash Yadav

@IndiGo6E SLJTGT kazam unnissa Had a awesome experience while checking and thank you for your cooperation. Also, Mr Sami also facilitated our journey and flying experience. Happy flying !!

Indian First

Hey @IndiGo6E , thank you for making my travel wonderful and safe today!! I must say the pilot who flew us had exceptional skills playin with clouds, avoided turbulence and made smooth landing! I know only name and want to appreciate, if u know pls send my #thanks #arun #6E368

Pramodh Nareshkumar

@IndiGo6E , recently due to Corona Pandemic a lot of flights are getting rescheduled and we are forced to change flights. I have booked tickets on a few occasions with different airlines. You had the most easy and flexible change process, you portal is a delight to use.

Dr. Ishpreet Bhatia

Travel experience with my little one during covid19 pandemic.. @travel @IndiGo6E @COVIDNewsByMIB

Nishant Bhardwaj

@IndiGo6E is going above and beyond for passenger safety & measure to calm the anxious mind! Good job guys😇❤️ @DGCAIndia #coronavirus #travel

Alka v

@IndiGo6E We want to say the biggest thanks to Indigo for the dedication commitment and professionalism in how they helped our Daughter return safely to Qatar from India. excellent customer service. My favorite Airline 🥰💕

Shashank Jain🇮🇳

Flying after a long time. Thanks @IndiGo6E for a safe travelling experience #indigo

Akhil porwal

Rosa from indigo at @RGIAHyd has helped me all through my boarding process i thank her for her kind behaviour and helping me in getting e-pass to tirupathi at last moment @IndiGo6E

Nazia anjum

@IndiGo6E Tqq soo much indigo finally u bought me to qatar frm Hyderabad am soo happy alhumdulillah 😍😍🥰🥰🥳🥳🥳 For me ur service is good for traveling 😊😊 👍

Dinesh Kumar

Thanks for the wonderful experience @IndiGo6E. Arrived in @DelhiAirport before time. New normal is not that bad at all.

Testimonial of satisfied passenger starts his air travel from Tuticorin Airport to Lucknow Airport. He is feeling safe by passing through all safety Health protocols maintained at Airport. Please listen what he says...@AAI_Official.@IndiGo6E
Capt Harish Pillay

@IndiGo6E Commend ground staff & flight crew for their professionalism & efficiency (including Covid protocols) ,observed while taking your flight 6E 6834 BOM - COK on 28 Aug, 🙏🙏

Sourabh Patil
@IndiGo6E it was incredible support by the ground crew @aaipunairport Thanks to Jawad, Diksha and all others.
Baidyanath kumar✳️

Great effort by @IndiGo6E staff & all member in the #COVID19India . It was great experience to travel with you guys. Want to thank you for all the afforts
made by you to ensure safety of passengers. #journey #indigo #office #travel

aseem sachdeva

@IndiGo6E thanks for supporting when it matters . Exactly a year back , I need to travel to attend a medical emergency and the way staff extended the support was commendable. Thanks again


Thank you @IndiGo6E for the pleasant and safe flight from #chennaiairport

Arnab Banerjee

Nikhil & Sanjana in Bangalore, Gurprit & team in Kolkata, Debashish & Rajiv in
Silchar. These are heroes who make flying with @IndiGo6E a pleasure. Flew
after solid 6 mnths & the wife & I were thrilled to see your fleet ready for the pushback. #COVIDTravel #teamwork

Alok Chanchlani

Thank you @IndiGo6E for providing full refund of cancelled flight. Your Plan B option is really appreciated in these exceptional times.


To go or not to go!? Don't worry much if it's Indigo. Smile, and grin; The machine is lean and clean. They have you covered; So you'll be delivered. Yes, it's true; The sky is blue. And flying Indigo is Sexy; So I alwys choose to fly 6E! @IndiGo6E CCUBLR


@IndiGo6E Thank you dear indigo team for bringing us safely from Hyderabad to Kolkata. Thank you once again.

🇮🇳 Rohit Gupta 🇮🇳 #Activist

Spotted @IndiGo6E at @DelhiAirport ! Wonderful experience at #DelhiAirport. Staff at airport is excellent in service. Special thanks to @AAI_Official @DGCAIndia @HardeepSPuri

Unruly Patel

@IndiGo6E Indigo Aurangabad and especially Labique shaikh has helped me last minute checking. As i was late they followed all required state process since it was very urgent to travell.Abad staff was full of enthusiasm does impressed me alot.

najeeb mirza

Thank you @IndiGo6E for excellent service provided to my family in this Pandemic situation!

kapil parasher

@IndiGo6E Absolutely truth. Most trusted Pilots best in flying to any circumstances. And great in flight services. Love you Lean clean flying machine.

AAI Gaya Airport
A repatriation flight @IndiGo6E carrying 96 Indians from #Sharjah landed safely at Gaya Airport. Salute to all aviation #CoronaWarriors for providing smooth flight operations. following all #MoHFW_INDIA guidelines for the safety of passengers against #COVID19. @aaireder
Ishan Mishra

I am so pleased by Indigo.. Only airline helped me and hundreds like me stranded in different parts of our country reach back to their loved ones safely after more than 2.5 months of wait.. In there clean, lean flying machines 6Es! ...Thnx Indigo...Kudos! @DGCAIndia

Sai Abhishek

Thank you @IndiGo6E for a safe and pleasant journey from #Bengaluru to #Vizag on your lean, clean flying machine. Thumbs up 👍

Ajay Awtaney

@IndiGo6E has just put out this new video which shows their cleaning processes, reassuring prospective flyers that Flying is Safe on their “Lean Clean Flying Machine” #indianskies

Karthikeyan Saravanan

Kudos to @IndiGo6E for a lean clean flying machine! It was very safe to travel on 6E7166 from @RGIAHyd to Madurai Airport controlled by @AAI_Official Hats Off for flying me safe

Saikumar Kalyamurthy

The lean clean flying machine!! It was the same as you said!! Thank you for the extra care you took while flying!! Kudos to the captain Bal reddy and FO Surya teja along with entire crew!! @IndiGo6E

Anushree Gupta

back home to husband and family very safely! thank you 




 excellent precautions taken during this crisis. 


 u truly are lean clean flying machine! Gratitude

Anuj Gupta

After a long halt, finally flying to home with all the precautions. Here I come to Jaipur with @IndiGo6E ... Lean, Clean Flying Machine! ✈️  @RGIAHyd #NewNormal @AAI_Official


Travel in the time of #covid19 #coronavirus Thank you @IndiGo6E for your service in these times 🙌 is undoubtedly a lean and clean flying machine ✈️ 


Hi lean, clean flying machine. No words to thank u enough for the extrmly safe journey in these most crucial times & wit amazing crew. Shall definitely recommend anyone to fly wit 


 as they actly #FlySafe & also proving #SkyIsBlueAgain. Back to my family after 100 days!

Gp Capt Christopher (Retd)

@IndiGo6E reunites mother & daughter after 4 months. Thank you #IndiGo for bringing this 8 yr child safely frm Trichy to Bangalore on 11 Jul. Thanks to the flight crew, cabin crew & ground staff at Trichy &Bangalore. She was travelling by air for the first time👍

Shashank Singh Rathore
JUST AN APPRECIATION TWEET!!!  I took a flight @IndiGo6E  from Pune to Lucknow (Via Delhi) yesterday. Just want to take some time out to appreciate the efforts of all the crew members, ground force and pilots who made it possible. Times are indeed tough 😷 more power to y'all. 🤗
Deep Pradhan

Hey @IndiGo6E , commendable service today and for the last few days. The customer executives were too nice, as they patiently answered all my questions. Even in the event of cancellation, they booked a different flight so seamlessly. Kudos to your values #WellDoneIndigo

Kumar Saurabh
A big thanks to you and your team for letting people travel..I was able to get back home and I chose Indigo for my flight from Delhi to Ranchi. Kudos to cabin crew and all the team members who welcomed us with all smiles even in this situation. Thanks a lot❤️
Puneet Pandey
@IndiGo6E Thanks Indigo for taking all precautionary measures during this pendamic situation. Reached home safely. Thanks to support staff of 363 and 955 (13 June). @IndiGo6E is best & maintaining on time commitments. Thanks Again 🙏🏻
Anuja Indulkar

@IndiGo6E I would like to appreciate your cabin crew on flight 6e 7991 from Tirupati to Kolhapur dated 03/06/2020. They were super helpful. Even the ground staff at Tirupati Airport was extremely sweet. Thank you for making my journey back home safe and memorable! 👏🏻

harshal udatewar
@Indigo6E Thanks this was helpful...this is the sole reason why customer experience is rated high for Indigo compared to other airlines in India
Sunil Deodhar

Just travelled in @IndiGo6E Hyd-Del flight 6E 846 that was entirely handled by Bharat ki Betiyan Captain Supriya Sharma, F.O. Vasundhara Rajanna & Crew Temzin, Mehak, Shatakshi & Sushma. On Punyatithi of #RaniLakshmibai I felt proud to witness the power of Bharatiya Narishakti.


From "Ready for take-off" to "Go IndiGo" and "On time is a wonderful thing", @IndiGo6E 's tag lines have, over the years, kept the brand alive, fresh and relevant. The latest one,  #LeanCleanFlyingMachine is no different. Kudos to the marketing teams for a job well done. #AvGeek

Indwar Avinash

Thanks to my lean clean flying machine for taking me to my home safely. @IndiGo6E

Pooja Chhabda

Safely landed in Bhopal, and highly impressed by the staff of airlines they took good care of us. I noticed alot of new changes at airport and the staff handled it very carefully kudos to @IndiGo6E @BLRAirport  @RGIAHyd @aaibplairport team 👏👏

Ashutosh Mishra

@IndiGo6E I m pleased to inform u that i was on a call with:- Nasir Nurulla Sayyed.I would like to thank indigo for having good employees like Nasir.He helped us in the best way to re-schedule our tickets & also clarified all our doubts.I really appreciate ,Keep up the good work.

Adv Priyanka Rai Sharma

Landed to Bangalore safely and successfully. Thank you @IndiGo6E  @AAI_Official  @BLRAirport @AAIVNSAIRPORT  for making the entire journey smooth. We are home quarantined for 2 weeks. Happy to reach Namma Bengaluru!

Dr. Nikhil Nanjappa MS FRCS

Incredibly safe flying experience delivered @IndiGo6E. Setting an example for the aviation industry. Efficiently safe check in, boarding, de boarding, baggage handling. Very impressive. Thank you.

Tavneet Gogia

Was on @IndiGo6E 998  from Mumbai to Jaipur on 29th May 2020.Thank you indigo for all the safety measures and precautions.The way you handled and managed the passengers and their sittings. And many Thanks to onboard crew members for wishing me and my sister a very happy birthday


I would like to complement your check in executive Seema at Ahmedabad Airport. She went out of her way to help me r.... I rate IndiGo 10/10

Nikhil Kumar

@IndiGo6E crew on 6E 447 from LKo was really professional and caring. I wasn't feeling well cause of fever and headache, one of the crew member noticed this and reached out to me to check if I needed any medicine. Much Thanks


@IndiGo6E highly commendable work from @Shijin Das, a Bombay A. Manager, Indigo6E, the one totally on humanitarian grounds, out of the regular norms. A journey which turned out to be a memorable one, not for some bad thing, but for good, built up the trust in humanity...

Rahul Bose

Thank you to the dynamic, effervescent Asiya, your Airport Manager in Srinagar. Thank you @IndiGo6E

Pierre Uppal

#loyaltoIndigo for life.

Logical Dreamer

Had a nice flight back to Bangalore. Thanks @IndiGo6E Also god job by one of ur flight attendants. Guess the name was Fazila. Good job managing a over smart kid.

Ayaz Shaikh

@IndiGo6E total 90 passenger pg gadodia highr school trip to mumbai smooth checking by rajat priyanka vaishnavi & Aman at jaipur airport

Saumya Bhutani

@IndiGo6E Always One Step Ahead for customer support. I had faced a lot while travelling from Bagdogra, but Indigo members at IGI Terminal T-2 helped my family a lot. Thank you Saiju from Boarding Station and Dinesh Kumar from Departure Gate. You guys Rock.


@IndiGo6E flew 6E 357 from to Hyd to Blr my weekly flight. Exceptional cabin crew led by Ms. Sukanya, pass my regards to her and her team

Akash Thacker

@IndiGo6E just had an awesome experience with indigo flights. One of my relative was traveling to Lucknow and she was 6 months pregnant but the staff and crew did an incredible work to help her out. Great service and highly appreciated. Thanks team ?❤️

hemant mathur

@IndiGo6E appreciate Mansa for thoughtful service with a smile. 6E 993 today 0640 departure.

Mahesh Sharma ??

thank you for taking good care of my aged parents when they traveled on #6E967 this evening from Del to Hyd. Pl convey our gratitude to the crew. #Care #Aviation #Indigo #CustomerDelight

Sunmeeta Singh

hi, I travelled from 6E2624 from del to blr. I got a bit late for the flight but the crew was extremely helpful and allowed me to board the flight. I am not sure about the names of the staff but would like to thank them and appreciate their gesture.I will definitely pass on the word of mouth to others.

Mallika Jagad

@IndiGo6E a big thank you to Samikhya at the fast forward counter @ BBI. Her mindful service attitude made my day by proactively offering to accommodate me on an earlier flight as mine was delayed and would have missed my connecting flight!! I am truly grateful. Kudos to Indigo


@IndiGo6E My son 12yr 2 months was traveling alone #6E7998.He said he would manage but kudos 2 Goa team @IndiGo6E 4 marking him unaccompanied minor n helped him through n handed him over 2 my bro who was late by 20 mins..Thanks a ton, especially Sanket Rawal @Goa. God bless :)

Piyush Mehra

My wife forgot her phone on the flight. Thanks to @IndiGo6E staff Mr. Amin Shaikh and Mr. Pratik Soni for getting it back. Very professional. Thanks!

Michał Krystek

Hi IndiGo! I would like to thank the nice crew at Jorhat airport. It was November 4, check-in on flight 6E5988 from Jorhat to Calcutta. The lady(I do not remember her name) during the check-in service was extremely friendly and open to all my and my friend's questions. It was very nice that she decided to take a photo with us, but it was her mobile phone, so if you can get back this picture for me, it will be great. I would like to post this photo on my instagram and thank all 6E officially. Cabin crew also does a great job. You do it well 6E! ??❤️ Michal Krystek & Filip Jakub Zeuschner from Poland (I've also sent this message to the Forever 6E facebook profile)


A Big Thanks to the wonderful @IndiGo6E staff Mr.Alphonse, Mr.Lijo and Mr. Mohd Ibrahim from @RGIAHyd who helped us for a hassle free travel

Dr Pragati Sinha

Ground Staff Ms.Kavyashri at T1 IGI Airport,Delhi was most helpful,supportive & courteous. Such staff are assets to any organisation. I rate IndiGo 10/10

Manish Panchariya

The flight 6E 435 delayed by 30 mins, but the crew is really execellent on a single request got the food even before the take off! Thank you Vamika :))@IndiGo6E

nawnit jaiswal

@IndiGo6E that 6E 751 journey on 20th was good. Lovely service, smooth landing.


@IndiGo6E fine welcome to the flight (GOI - BLR) by (first time by any captain) Captain Sunil Pilley. Captain, thanks for a great message, good day to you too!


Thanks. Without sincere help from Kolkata Airport based indigo support staff, I could have missed the flight.Than.... I rate IndiGo 10/10

Amitabh Sharma

@IndiGo6E all praises for cabin crew #Rima on flight 6E 688 from Calcutta to Patna on 27th Nov! One of the most pleasant and helpful hostesses I’ve ever come across... thanks a lot Rima for all the help... keep flying high...

Sushant George

@IndiGo6E missed my flight earlier today but your team at KIAL (BLR) made sure that I got a seat on another indigo flight. Would like to mention Sabah and Nikita from your customer service team for their help in securing a seat. Just about to take off!

Shashank Bordoloi

@IndiGo6E Its easy to accuse but hard to appreciate. So, I would like to take this opportunity to thank the staff for a wonderful exp. The cabin crew was excellent. Don't know their names, but will surely be remembered. Thanks 6E. PNR CF1BNJ


@IndiGo6E Vicky and Ramesh Reddy. Amazing customer service. Thank you.

Sarshar Shane Rehman

I have to appreciate one of the stunning assistance of one of your staff. please tell me how can I send an appreciation email which should be showcased to her dept.

Akash Rohira

Missing a flight could be one of the worst thing and specially when you are not at fault. But thanks to Mannu and team @IndiGo6E for helping out in the best possible way and letting me take the next one. #INDIGO


I was about to miss my flight ( #6E139 ) too & Mr . Chandra Mohan [Sr. Executive Ramp] helped me all the way possible from luggage scanning, security check to reach the flight . Such a humble & hardworking boy. Best Wishes to Mohan & TQ Team @IndiGo6E #Indigo #6E #CCU to #VTZ . Akash Rohira (@djakashrohira) Missing a flight could be one of the worst thing and specially when you are not at fault. But thanks to Mannu and team @IndiGo6E for helping out in the best possible way and letting me take the next one. #INDIGO


Gratitude and appreciation for the girl at check-in counter for providing me 2 seats. Airline has done a very good job in nurturing and grooming such staff. Let me specifically mention about the crew member of flight VAISHALI, Good, Helpful and cooperative. ?? Looking forward for my next flight with you. IndiGo 6E2486 | MHVTYD

Ankit Solanki

hey Indigo Airlines i want to give my feedback that from bottom my heart i would like to thanks two of your staff member who are posted as ground staff on delhi airport T2 there names are Naveen Ohri and Sweety as me and my 8 other friends missed our flight on 5-12-2018 at 15:40 and we are going to goa from delhi and both of your staff members cooperated with us and taken our pain as it was their pain and they both helped and taken out of the situation and we help of both of them we can catch the flight of 18:45 on same day Ankit Solanki 09871069769

Vaibhav Shah

@IndiGo6E Want to appreciate Emmanuel - your Flight skipper at Cochin International Airport. He and your ground staff helped me retrieve my phone back when I forgot it at the Gates and reached the plane! Kudos to your staff :)

Tareque Laskar

Another day another great flight on @IndiGo6E Thank you Capt. Riya Saini and the crew of 6E3869

Hem Chandra Kukreti

I travelled Dehradun to Hyderabad on 30th Nov, 2018 by Indigo direct flight 6E 464. It was a pleasant surprise for many of us to hear Captain's announcement in local language 'Garhwali'. Please convey our thanks to Captain Patil for this gesture.

Sylvia Lobo

Pleasantly surprised by @IndiGo6E team dedication to get my kids backpacks forgotten on the aircraft. Thank you for bending over your backs for me at 4 am IST #grateful #parenting #momofboys


@IndiGo6E would like to thank mr rishabh of ground staff lucknow for helping in sorting out the luggage. Small things make a difference.

Aurijit Aiyer

Please pass on my compliments to mr. Afridi working at your call center @IndiGo6E patient, resourceful and courteous in the hour of need. Ch33rs!

Siddhant Sanjeev

Hi, As i write this at 6:52 PM waiting in the queue at the boarding gate, I'd like you to know that this has only been possible because of one of your super employees, Mr. Siddharth from agile. I had a flight to indore: 6E 646 scheduled to leave at 7:35 PM. With 10 minutes to go before the counter for check in closes, I was in the metro trying to give myself the slightest hope to catch the flight in time. That is when Mr. Siddharth extended his support and guided me from a small route to the airport via a secret elevator. He also showed me the way to the counter and when someone asked him as to what was he doing there, he replied with a smile "helping this man in trouble". It was due to him that I have made it to the flight and employees like Siddharth make Indigo a super amazing flight. Cheers!

Harsha Jindal

Team Indigo, I am really glad to share this today 16.Dec.2018 We on Indigo flight 138 got rally amazed surprised it was definitely unexpected Indigo for celebrated my Daughter's 1st Birthday which was really amazing I like to thankyou Ms. Bhagyashree Sachdeva for her efforts. Full credit goes to you dear. You had amazing customer service knowledge it feels really amazing when airline try to do something for there passenger's. You were not only behaving like a good staff but also like a friend its all because your positive behaviour which gives us motivation to give appreciation to you people. Dear you really made our day. Indigo I really wanted that you share this with Bhagyashree. Regards Mrs. Harsha Jindal PNR- A8PBXL


it was an awesome experience the guy in the Abhishek Sehravat helped me a lot i lost my boarding pass and this guy helped me a-lot thank you so much indigo !!!  flight no 6e2524 #6eindigo

Sathish M
Travelled on board 6E-782 Chennai to Mumbai today. All Women crew including the captain and the first officer. Felt so cool. The girls were literally flying higher!!!? ?
Ashish B Shah

@IndiGo6E Mazhar from Hyd ground staff is an asset. He was of great help on my last trip

Thank you Muskaan for your graciousness on flight 6E 325 from Lucknow to Bangalore yesterday, it's always a pleasure to fly with @IndiGo6E all the best guys...
@IndiGo6E happy to see a smiling and enthusiastic face of the check-in counter official Mr Sanchay ( counter no 07, Terminal 1 D, New Delhi)..need more like him..he deserves a big appreciation for value he brings to his organization.!
Barun Moitra
1/2 @IndiGo6E I would like to appreciate the onboard crew of #Indigo Flight 6E 5533 from Mumbai for taking special care of a gentleman travelling to Bangalore after a major surgery and 8 days in coma. They did all they could to help him out and make him comfortable in the flight
@IndiGo6E Just deplaned from 6E 747, a big shout out to Divya! A warm & expressive smile + a genuinely caring attitude, be it talking to my grandfather, taking care of the kid in front of us or taking care of the lady who twisted her ankle while getting down! - The grandson ?
Narayan Ramachandran 🇴🇲🇮🇳
#6E81 23Dec18: excellent courtesy to passengers in need of special assistance; guiding them personally to their seats holding their hands; requesting a change of seat to #1B & #1C for a visually impaired senior citizen who needed frequent access to restroom. Kudos to Ms Natasha & Leading Lady Ms Aishwarya - their task would have been simplified if ground crew had pre allocated the vacant seat (#1E) to the senior citizen & communicated to the inflight crew
anant kumar asthana
@IndiGo6E I was recently traveling to Raipur - Delhi. Due to low visibility at Raipur, flight could not take off for long, leaving me trapped in Plane on Board. Can't forget the extraordinary support I received from Pilot Captain Rajesh Chandra gave to me & Crew Member Jayeta.
Mallika Dua
@IndiGo6E my sister says a big thank you to hostess Mary grace for looking after her so warmly on her flight from Bangalore to delhi :)
thanx for awesome flying experience with beautiful sunrise view in #6E744 FROM #GOA to #HYDERABAD a smooth landing ever @IndiGo6E
Yeshu Aggarwal
Credit where it's due. @IndiGo6E seems to have taken extra measures to improve customer experience. Kudos to the crew this morning on flight from TRV to MAA.
Manish Kumar
@IndiGo6E #humble #caring #considerate #understanding these words describe u staff the best. Am differently challenged travelling to Delhi from Guwahati by 6E 3645. Boarding pass issuing staff Ms Sangita, Mr. Manjot and team extended all help for marginally excess checkin baggage

@IndiGo6E Flew into Mumbai from Chennai this morning. 6E654. Short and smooth take off and silky smooth landing. So gracious.???

Hey @IndiGo6E! Deepak of customers services Hyderabad airport is an asset! Helped me retrieve my forgotten wallet in the flight from Mumbai this morning! Thanks.
Prashant pradhan
@IndiGo6E Credit where it's due, I was really impressed with the staff at Guwahati Airport today, particularly ground staff Miss Neha and Counter staff Miss Jumashree. They went out of their way to help me.
Wasim Raza
Travelled with @IndiGo6E after a long time. Found polite staff and appreciate the efforts of Rukhsar Bano at @gorakhpur airport for helping me out with the luggage chaos. Pleasant experience onboard flight 6E 138 from Gorakhpur to Delhi.
Arun Goenka
@IndiGo6E Heshma at Check-in at #IXC very efficient. Best wishes.
Hey @IndiGo6E flew to goa yesterday. Suitcase handle was broken by ur handlers. Your ground staff Susan at Goa airport was super efficient. And thanks to her, in 24 hours the bag has been picked up, repaired and dropped. Very impressed by her. Please pass this on to her.
@IndiGo6E Fly 6E 377 DEL - CCU this morning. In flight announcement (Hindi & English) by captain Aakash Kapoor was soo clear and inflight service by Ms Patricia & Ms sukriti was of A+ grade. Highly appreciate their efforts. ?????? Jai Hind ?????? #indigo #GoIndigo
Vatsal Singhal
@IndiGo6E you guys were helpful at Bangalore airport today. Left my cabin at security the swiftness yo get the bag from there till gate was fast thanks to Joel your ground staff for coordinating it. Thanks guys!
Aditya Arora
@IndiGo6E 429 frm kol to mum today - was with my 7 yr old kid; the lead cabin crew was fantastic in her hospitality to all and specially to kids! Awesome service. ????@jetairways - somethings to learn! @MoCA_GoI
Paul Oommen
Pleasant and courteous staff is always an asset for any company. Appreciating Jaison, security staff of @IndiGo6E at the Cochin Airport. ? ? If we had many more like him, travelling would have been a much more comfortable and pleasant experience.
Red Baron Rider
Dear @IndiGo6E was very happy to fly indigo 30th sept Ahemdabad to Delhi. Very professional staff and compliments to pilot Agam, it was one of the smoothest flight experience in india
Shraddha das
Thank you Nitnem singh from @IndiGo6E !! One of the sweetest,warm and friendly customer service officers at the Hyderabad airport!!
#indigo 6E2839 super smooth landing @IndiGo6E
Surya Iyer
@IndiGo6E Just checked into Mumbai T2. Limping after a surgery. Ur Duty Mgr, Mr.Waylon, b4 cud complete my request for help, called for assistance, helped me thru the check-in, further asked if I need help to the gate. ‘Service’ before request is another level. Kudos!
Girish Bhola
Deeply touched by the hospitality & generosity shown by @IndiGo6E at C.C.S.I. Airport, Lucknow for providing refreshments due to flight delay! Thank you. You guys are amazing. More power to you! :) @BLRAirport
Nilantha Ilangamuwa
Seeing rays of the skyline through the windows of the @IndiGo6E - One Of most comfortable flight and thanks to the pilot
Nithin Thomas Mathew
@IndiGo6E Just wanted to thank your crew of 6E-439 from COK - DEL today for the incredible service. Their patience and hospitality was commendable. Hope this gets forwarded to them. Special thanks to Crew Members Shweta and Melisa. Keep it up
Sushri Sangita Puhan
Travelling from DEL to BBSR by @IndiGo6E on 4th Jan.?Appreciate d customer friendly service n goodwill gesture by d executive Arshita Bowmik to accommodate my kind request. I thanked her n promised to share my feedback. #CustomerService #goodness
Bearded Biker
All hands together for the wonderful Jessica for stupendous service on-board the. @indigo6E 436. She was kind with the elderly co passengers who were flying for the first time ever and really took great care of the couple. What an asset she will be. Kudos.
Sankalp Sundaray
Crisp and effective as usual. Go IndiGo! Shoutout to Commander Namrata and her crew. @IndiGo6E
Saikiran Sondarkar
Awesome service @indigo, even though I was not carrying cash , Indigo crew had a great guesture by serving me the launch, Air hostess #zeba on 6E 621 #chennai to #mumbai , thank you ! @GoIndigo #GoIndigo #HappyFlyer #greatservice
Good job @IndiGo6E on customer service for flight 6E169. Bad weather in Bangalore got us re-routed to Hyderabad... the captain and his crew did a commendable job in keeping things under control. Special kudos to the captain...

@IndiGo6E wanted to take a moment and appreciate check-in attendant Karishma @ IGI T2, Also, your kiosk machine are dead, Check them.

Vandita Morarka
@IndiGo6E - a member of your ground staff in Goa, Mr. Justin, is a gem. He was so wonderful today, especially in managing the number of cancelled and delayed flights. Big shout-out!
Naveen Mishra
Really appreciate the prompt & cordial help by 6E executive Mr Fairoz at BLR reservation counter in arranging alternative tickets to LKO today..thank you so much Mr Fairoz..@IndiGo6E
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